Privacy Policy
Last Updated: 29 June 2026
Privacy Policy for Pictoniq
At Pictoniq, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our photography services.
By using our website or engaging our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Who We Are
Pictoniq is an Australian photography business providing professional photography services including, but not limited to:
- Wedding Photography
- Event Photography
- Family Photography
- Maternity Photography
- Corporate Photography
- Commercial Photography
We currently provide services primarily in Perth and are expanding our services across Melbourne, Sydney, and other parts of Australia.
If you have any questions regarding this Privacy Policy, you can contact us at:
Email: info@pictoniq.com.au
Website: https://pictoniq.com.au
Information We Collect
We may collect personal information when you:
- Submit an enquiry through our website
- Contact us by email or phone
- Request a quotation
- Book a photography session
- Make a payment
- Subscribe to our blog updates (if available)
- Communicate with us before or after your booking
The information we collect may include:
- Full name
- Email address
- Phone number
- Event or session details
- Event location
- Preferred photography services
- Messages or information you provide
- Payment information relating to invoices (excluding bank card details)
We only collect information that is reasonably necessary to provide our services.
Photography and Personal Images
As part of providing photography services, we collect and create photographic images.
Photographs may include identifiable individuals.
We respect our clients’ privacy and will only use photographs for marketing, portfolio, website, blog articles, or social media where the client has provided permission.
If permission is not granted, your photographs will remain private unless required by law.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Confirm bookings
- Communicate before and after your session
- Deliver photographs and galleries
- Process payments
- Improve our website and services
- Publish blog content where appropriate
- Meet legal and accounting obligations
We do not sell or rent your personal information to third parties.
Website Analytics and Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
These technologies may collect information such as:
- Device type
- Browser type
- Pages visited
- Time spent on pages
- General location information
- Referral websites
We may use services including:
- Google Analytics
- Google Search Console
- Meta (Facebook) Pixel
- Google advertising and conversion tracking
These services help us understand how visitors use our website and improve our services.
You can disable cookies through your web browser settings, although some website features may not function correctly.
Payments
Pictoniq accepts payment via:
- Bank Transfer
- Cash
We do not store your banking details or payment card information.
Invoices and payment records may be retained for taxation and accounting purposes.
Online Galleries
Client photographs may be delivered through secure online galleries.
Password protection is available upon request.
Online galleries are generally available for 30 days, although this may be extended at Pictoniq’s discretion.
Clients are responsible for downloading and safely backing up their photographs during this period.
Image Storage
Pictoniq retains original RAW files for approximately 30 days after final delivery.
Edited images and online galleries may also be removed after this period.
While we take reasonable steps to protect your photographs, clients are responsible for maintaining their own backups after delivery.
Sharing Your Information
We may share your information only where necessary to provide our services, including with trusted providers such as:
- Online gallery platforms
- Website hosting providers
- Email providers
- Accounting or bookkeeping services
- IT support providers
These providers are only given access to the information required to perform their services.
We may also disclose information where required by Australian law.
Marketing
We may publish blog articles featuring photography sessions or events where appropriate.
Photographs will only be used in our portfolio, website, blog, or social media where the client has provided permission.
We do not send promotional email newsletters without consent.
Data Security
We take reasonable steps to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
While we use secure systems where practical, no online service can guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies separately.
Children’s Privacy
Many of our photography services involve families and children.
Where photographs involve individuals under 18 years of age, we rely on the parent or legal guardian to provide any necessary consent for photography services and image usage.
Access and Correction
You may request access to the personal information we hold about you.
If any information is incorrect or outdated, please contact us and we will take reasonable steps to correct it.
Retention of Information
We retain personal information only for as long as reasonably necessary to:
- Provide photography services
- Meet legal obligations
- Resolve disputes
- Maintain business records
After this period, information may be securely deleted.
Changes to This Privacy Policy
Pictoniq may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Pictoniq
Email: info@pictoniq.com.au
Website: https://pictoniq.com.au
Thank you for trusting Pictoniq with your photography experience. We are committed to respecting your privacy and protecting your personal information.